1. Introduction
We respect your privacy and are committed to protecting the information we collect through our website and B2B services.
This Privacy Policy explains how we collect, use, share, retain, and protect information when you visit our website, submit a business inquiry, request a quotation or sample, communicate with us, or otherwise use our services.
Our website is intended primarily for business and professional users.
2. Information We Collect
Depending on how you interact with us, we may collect:
Business and Contact Information
- Name
- Business email address
- Business telephone number
- Company or organization name
- Job title or business role
- Country or region
- Business or shipping address
- Product interests and requirements
- Quotation, order, and inquiry information
- Customization requirements
- Other information you voluntarily provide
Technical Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and website interactions
- Date and time of access
- Referring and exit pages
- General usage and analytics information
We may collect this information through cookies and similar technologies.
3. How We Use Information
We may use information we collect to:
- Respond to business inquiries and requests
- Provide quotations, samples, and product information
- Process and manage orders
- Provide customized products and services
- Communicate about products, orders, production, and delivery
- Provide customer support
- Maintain and improve our website and services
- Analyze website usage and performance
- Maintain website security and prevent fraud or abuse
- Protect our rights and property
- Comply with applicable laws and legal obligations
Where permitted by applicable law, we may also use business contact information to send relevant commercial communications. You may request that we stop sending marketing communications.
4. Sharing and Third-Party Services
We do not sell your personal information for money.
We may share information with third-party service providers that help us operate our website and business, including providers of:
- Website hosting and cloud infrastructure
- Analytics
- Email and communications
- Customer support
- Payment processing, where applicable
- Shipping and logistics
- Security and fraud prevention
- Other technical or business services
We may also disclose information:
- With your consent or at your direction;
- When required by applicable law or valid legal process;
- To protect our rights, property, safety, or legitimate interests; or
- In connection with a merger, acquisition, sale of assets, or other business transaction.
Third-party providers may process information in accordance with their own privacy policies.
5. Cookies and Analytics
We may use cookies and similar technologies to:
- Operate essential website functions;
- Remember preferences;
- Maintain website security;
- Understand website traffic and usage;
- Analyze website performance; and
- Improve our website and services.
For more information about cookies and how you can manage them, please review our Cookie Policy.
6. Data Security and Retention
We use reasonable technical, organizational, and administrative measures designed to protect information against unauthorized access, disclosure, alteration, loss, or destruction.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.
We retain information for as long as reasonably necessary to provide our services, respond to inquiries, maintain business records, resolve disputes, enforce agreements, maintain security, and comply with applicable legal, accounting, tax, and regulatory obligations.
7. International Data Transfers
Because we are a China-based business serving international B2B customers, information may be transferred to, stored in, or processed in countries other than the country in which you are located.
Different countries may have different data-protection requirements.
Where required by applicable law, we will take appropriate measures when transferring personal information internationally.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including:
- Accessing personal information we hold about you;
- Requesting correction of inaccurate information;
- Requesting deletion of certain information;
- Requesting a copy of certain information;
- Objecting to or restricting certain processing; and
- Withdrawing consent where processing is based on consent.
To exercise an applicable privacy right, please contact us using the contact information provided on our website. Please direct your privacy requests to our designated contact email address as listed on our Contact page. We will respond to valid requests within a reasonable time and, in any event, within the time period required by applicable law.
We may need to verify your identity before processing certain requests.
9. Children's Privacy
Our website and B2B services are intended for businesses and professional users and are not directed toward children.
We do not knowingly seek to collect personal information from children.
If you believe that a child has provided personal information to us, please contact us using the contact information provided on our website.
10. Changes and Contact
We may update this Privacy Policy from time to time to reflect changes in our website, services, business practices, technology, or applicable legal requirements.
When we make changes, we will update the "Last Updated" date at the top of this page.
If you have questions about this Privacy Policy or our data practices, please contact us through the contact information provided on our website, including our business email address and other available contact details.
Contact: Please visit the Contact page on our website for our current email address and contact information.